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Best Auto Repair, Charlotte

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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ACDelco
ASE (Automotive Service Excellence)
IDENTIFIX
BBB Accredited Business
ASE Master Technician
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Honest and reliable. They truly care about their customers. I won't take my car anywhere else! quotes-image
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I have been doing business with this company for thirty years and they are the only folks I trust all of my vehicles to.quotes-image
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